All Dog Bed orders are shipped using DPD Local Next Day Delivery Service.
Smaller Items such as Leads, Collars and Medium Cave Beds are generally sent with Hermes fully tracked 2-3 day delivery.
Shipping costs to the UK are based on weight of your order, this is how it is calculated:
- Under 1kg: Free Shipping (e.g. Dog leads, Blankets)
- 1-20kg: Next Day Delivery £5.99 (e.g. Lounger Beds - Large/XL memory foam mattresses must be vacuum packed for shipping in order to not exceed the size limit. This does not compromise the quality of the mattress.)
- Over 20kg: £12 (e.g. More than 1 Dog Bed)
- XL Lounger beds with a fibre fill mattress incur their own shipping charge as they are so large and cannot be vacuum packed. Shipping for these beds with this mattress type is £30.
- Saturday and Sunday delivery are also available at an extra cost as well as delivery before 10:30am and 12pm.
Our prices at the Checkout are based on shipping to the UK. For shipping enquiries to anywhere else in the world please contact us for a quote if you do not see the country on our automatic shipping rates.
PLEASE NOTE: Next day delivery is from the day of dispatch, not from the day you order. Beds are made up to order and can take 1-3 days before they're dispatched. You will receive an email once your item has been dispatched.
We always recommend you provide your email address and/or contact number at the checkout to allow the chosen courier to email and/or text you with delivery updates including specific dates/times.
All tracking info will be sent to you on dispatch.